1040 - Unable To Create Temporary File  

Last reviewed: 10/21/2011
Article ID: R10037

The information in this article applies to:

• All Products

SUMMARY

Temporary work files are created at various points in the program. If for some reason the Operating System denies the file creation request, this error is displayed.

MORE INFORMATION

The software assigns names to temporary files by using a pattern, such as strptXXX.tmp where the XXX is replaced by a number from 1 to 999.

RESOLUTION

• If any directory paths are specified in the error message, verify that the directory path(s) listed are valid.  Make sure that the path exists and that you have all rights to that path.  Make sure the volume is not full.

• Check network directory permissions. Each user must have all rights to the files in the program directory. You can check rights on a Novell network by typing "RIGHTS" at the network directory DOS prompt. If using a Windows Server, check for permissions by doing the following at the server:

Windows XP & Windows 2003 Server Note:  When a directory is shared in Windows XP or Windows 2003 Server, the default Share Permissions for other users is set to Read Only. The behavior is different from earlier versions of Windows where the default Share Permissions for other users is set to Full Control.

Note:  If a firm is using NTFS, this may be limiting the rights that the user(s) has to the directory. A good way to test this is to open a Command Prompt and change to the Tabs3 program directory and perform the following: 1) create a file; 2) rename the same file; and 3) delete the same file. If a user is able to do these three steps, then the user has sufficient NTFS rights to that particular directory.

Note:  Additional information regarding sharing files and folder over a network can be found in Microsoft's Knowledge Base at www.support.Microsoft.com. Article 324267 deals with a Windows Server 2003 domain environment and Article 301198 deals with a Windows 2000 environment.

• Check the file attributes. If the file has a "Read Only" attribute, change it to a "Read Write" attribute by performing the following steps.
1. Open the Windows Explorer.
2. Select the Tabs3 program directory.
3. Right-click the file that is listed in the error message.
4. Select Properties.

5. Clear the Read Only check box under Attributes.

• This error can be caused by some virus checking software. Make sure the Tabs3 program directory is excluded from continuous virus scanning. You may want to temporarily disable antivirus software to determine if the problem is eliminated. KB Article R10760, "Antivirus Software Information", provides additional information regarding issues with antivirus software.

• Various windows applications utilize temporary directories designated within the operating system (i.e., C:\TEMP, C:\WINDOWS\TEMP, C:\TMP, etc.) and temporary files for specific program functions. In certain situations, programs attempt to create and delete files in the temporary directories. If a program is unable to create the temporary file listed in the error message, the workstation's Windows TEMP and/or TMP directory may be invalid. You can check this by doing the following:

        Window 2000/XP

1. From the Control Panel, double-click the System icon.
2. From the System Properties window, click the Advanced tab.
3. Click the Environment Variables button.
4. In the User Variables box, select the TEMP variable and verify it points to a valid drive and directory that you have full rights to.
5. If the location referenced in the TEMP variable is invalid, click the Edit button. In the Variable Value box, type the path to the new location. Click OK to save the changes. Click OK to close the Environment Variables window. Click OK to close the System Properties window.
6. Restart the workstation.

        Windows 7/Vista

1. From the Control Panel, double-click the User Accounts icon.
2. In the left-hand pane, click Change my environment variables.
3. In the User Variables box, select the TEMP variable and verify it points to a valid drive and directory that you have full rights to.
4. If the location referenced in the TEMP variable is invalid, click the Edit button. In the Variable Value box, type the path to the new location. Click OK to save the changes. Click OK to close the Environment Variables window. Click OK to close the System Properties window.
5. Restart the workstation.

REFERENCES

• KB Article R10044 - How to Interpret Fatal Error Messages
• KB Article R10463 - How to Define an Environment Variable

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