Contacting Tabs3 and PracticeMaster

Last reviewed: 09/11/2009
Article ID: R11198

The information in this article applies to:

All Tabs3 and PracticeMaster Products

Contact Information

This article provides information on how to contact Tabs3 and PracticeMaster Technical Support and Sales.

Hours

8:00 a.m. to 5:00 p.m. (Central Time)
Monday through Friday

To Contact Technical Support

Call Technical Support at (402) 419-2210
Note: The Before Contacting Technical Support section of this article includes information you will be asked for when contacting Technical Support.

To Find a Local Reseller

Call our Sales Department at (402) 419-2200
E-Mail Sales at sales@Tabs3.com
Fill out an Information Request Form

If unsure whether Sales or Technical Support is needed, please call (402) 423-1440 to be directed to the appropriate department.

To Send Information by Mail

          Software Technology, Inc.
          1621 Cushman Drive
          Lincoln, NE 68512

To Submit Product Improvement Suggestions

If you have an idea you would like to submit to us directly, please e-mail your requests to:
wishlist@Tabs3.com

Please include the following information in your e-mail:

Your firm's name
Your name and/or preferred contact name
What program this request is for (Tabs3, PracticeMaster, APS, TAS, GLS)
Your firm's program serial number (Select Help from the menu bar, then choose About)
The request, including any suggestions as to how this could be handled, and why this request will be of use to your firm. The "why" portion of your request is important for evaluation purposes.

You will receive an automatic reply to this submission. We will contact you if we require additional information regarding your request.

Before Contacting Technical Support

Completing these steps before contacting us will allow our Technical Support staff to evaluate and diagnose your situation quickly and effectively.

Be at your computer.
Have the program's Serial Number, Version and Release Date available. This information is displayed by selecting Help from the menu bar, then choosing About Tabs3.
If you are receiving an error message, write down the complete error message and the steps you performed before the error occurred.
Determine if the problem occurs repeatedly after a particular series of steps or if it appears to be random. If the problem occurs repeatedly, be able to describe in detail the series of steps that generate the problem.

Please Note: Technical Support via e-mail is not available.

THE INFORMATION PROVIDED IN THE SOFTWARE TECHNOLOGY, INC. KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. SOFTWARE TECHNOLOGY, INC. DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SOFTWARE TECHNOLOGY, INC. OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF SOFTWARE TECHNOLOGY, INC. OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

© 1999-2010 Software Technology, Inc. All rights reserved. Terms of Use
The maker of Tabs3 and PracticeMaster
Tabs3, PracticeMaster, and the “pinwheel” symbol () are registered trademarks of Software Technology, Inc.
e-Mail Suggestions for the Knowledge Base to: kb@Tabs3.com
Technical Support via e-mail is not available.
Knowledge Base: http://support.Tabs3.com
Web Site: http://www.Tabs3.com